Privacy Policy – NAS Hotel
Last Updated: (12.12.2025)
NAS Hotel is committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- ID / Passport details (required for check-in)
- Billing and payment information
b. Booking Information
- Room type
- Stay dates
- Preferences and requests
c. Website & Technical Data
- IP address
- Browser type
- Cookies and usage data
- Analytics information
2. How We Use Your Information
NAS Hotel uses your information to:
- Process and manage reservations
- Confirm check-in and provide hotel services
- Communicate updates or service-related messages
- Improve customer experience and hotel operations
- Comply with legal requirements in Saudi Arabia
We do not sell or misuse your personal information.
3. Legal Basis for Processing
We process your personal information based on:
- Your consent
- The need to fulfill booking and service contracts
- Legal obligations required by Saudi authorities
- Legitimate business interests (such as improving services)
4. Sharing of Information
Your information may be shared only with:
- Payment processors
- Government authorities (as required by Saudi law)
- Trusted service providers assisting hotel operations
We never share, sell, or rent your personal data to third parties for marketing.
5. Data Protection & Security
We use secure systems and administrative safeguards to protect your information from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Only authorized personnel have access to stored data.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide hotel services
- Comply with legal and regulatory requirements
- Maintain internal business records
7. Your Rights
Where applicable, you may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of data (when legally permissible)
- Limitation or objection to certain data uses
To exercise these rights, contact us using the information below.
8. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze website performance
- Remember preferences
You can disable cookies through your browser settings, but some features may not function properly.
9. Third-Party Links
Our website may contain links to external or third-party sites.
NAS Hotel is not responsible for their privacy practices or content. We encourage you to review their policies before sharing personal information.
10. Contact Information
For privacy-related questions, data requests, or concerns, contact us at:
NAS Hotel – Al Khobar
Olaya District, Khadem El Harameen Street
Saudi Arabia
Phone: +966 13 8111688
Email: admin@hotelnas.com.sa
11. Changes to This Privacy Policy
NAS Hotel may update or modify this Privacy Policy at any time. Changes take effect once posted on this page. Continued use of our website indicates acceptance of the updated policy.